How can we help?
Got questions? Ask us anything! Whether you're new to reusable products or looking for tips, we’re here to help you make the most of your Lil Helper essentials!
Start with a trial! We offer discounted first-time trials on our HyPs Menstrual pads, Lifesaver Waterproof Mats and Cloth Diapers, so you can try before you commit. Check out our First Time Trial Offers
No PFAS. No BPA. OEKO-TEX® certified. Made with body-safe materials that are gentle on sensitive skin, nothing we wouldn't feel good using ourselves. Because that should be the bare minimum.
HyPs menstrual pads, G-Tube Pads, Port Covers, and Incontinence Pads may be eligible. Keep your receipt and check with your plan provider.
Yes. Our Super Scarves, Super Smocks, Lifesaver Mats, G-Tube Pads, and Incontinence Pads are used in care homes and medical settings.
Yes — for all ages and bodies. Our Indiewear Pads (men's and unisex), Lifesaver Mats, and SleepSavers all support incontinence management. Shop Incontinence
Yes! If you're a retailer, care facility, or organization looking to stock Lil Helper products, we'd love to work with you. Reach out to us at delight@lilhelper.ca with details about your business and we'll take it from there.
Yes. Plain packaging. No hints at what's inside.
Orders go to our warehouse fast, so changes aren't guaranteed. Email delight@lilhelper.ca immediately and we'll try our best.
Contact the carrier first using your tracking number. Still stuck? Email us at delight@lilhelper.ca.
1 year on workmanship and materials for properly cared-for products.
Unused, unwashed items in original packaging can be exchanged within 30 days of purchase from our website. Full policy
If something unexpected happens during your pregnancy or birth, we'll refund your entire purchase. No questions asked. Read the full story
Codes can't be combined with sales, bundles, or trials. The site automatically applies whichever deal saves you more.
Yes! Sezzle lets you split into 4 interest-free payments at checkout.
Knowledge Base & Help Center
Got more questions? We’ve got a whole knowledge base of answers.

